Frequently Asked Questions
Everything you need to know about preparing for tests, receiving reports, and payment options.
How do I prepare for a fasting blood test?
Do not eat or drink anything except water for 10-12 hours. Continue regular medication unless your doctor advises otherwise.
Can I book home sample collection?
Yes, we cover Buniadpur, Gangarampur, and nearby areas. Choose home collection while booking and our team will confirm a slot.
When will I receive my reports?
Routine tests are delivered digitally within 24 hours. Specialized tests such as cultures may take 48-72 hours.
Do you accept insurance or cashless panels?
We provide itemized invoices to claim reimbursements and support cashless tie-ups with select insurers. Please share policy details in advance.
What modes of payment are available?
UPI, credit/debit cards, net banking, and cash are accepted. Corporate clients can request monthly billing.
How will I get help interpreting my report?
Our doctors provide a brief teleconsultation for every package. You can also schedule an extended review for complex cases.